Grandparent Scam

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Scammers are targeting older adults by pretending to be a grandchild or loved one in distress, urgently asking for help—usually money. These criminals are skilled at creating emotional panic, and they often know just enough personal information to sound believable.

Some scammers even use voice-cloning technology or artificial-intelligence who make the calls or text messages even more believable.

This scam is heartbreaking and effective because it preys on trust, fear, and family bonds. If you or someone you care about receives a call or text like this—slow down, verify, and don’t send money.

Common Tactics

Pretend to be a grandchild, niece/nephew, or close family member
- They've done their homework and use relatives names
Say they’ve been arrested, in an accident, or detained while traveling
Claim they can’t talk openly because they’re embarrassed or it’s “urgent”
Often have background noise or someone else posing as a lawyer, doctor, or police officer
Beg you not to tell anyone else, saying it will get them in trouble or make things worse
Request money via:
- Gift cards
- Wire transfers
- Cash in the mail
- Cryptocurrency

Warning Signs

The call starts with “Grandma/Grandpa, do you know who this is?” to get you to say a name
The caller seems rushed, panicked, or avoids giving too many details
You’re told not to call other family members
Payment is requested in an unusual way (especially gift cards or wire transfers)
The caller uses vague phrases like “I’m in trouble,” “I need help,” or “Don’t tell Mom and Dad”

What Not to do

What You Can Do

REMEMBER: A real family emergency won’t require secrecy, gift cards, or split-second decisions. Always verify before you act.